Installation & Licensing

New Member
Posts: 2
Registered: ‎10-07-2013
Message 1 of 4 (592 Views)

3ds max 2014 0xc000007b error

592 Views, 3 Replies
10-07-2013 06:40 AM

hi, i have a problem here that when my 3ds max had been installed and I opened it , it said "d3dx9_43 is missing", after that, I had downloaded it from internet and put it in system32 folder, the trouble problem is coming. I opened 3ds max again and show me the 0xc000007b error and forced me to close it. So, I keep stucking in here until now. Is anyone know how to fix the problem?

Product Support
Posts: 502
Registered: ‎05-26-2010
Message 2 of 4 (587 Views)

Re: 3ds max 2014 0xc000007b error

10-07-2013 06:49 AM in reply to: wongsas



Hello. I would first update your graphics card drivers and see if the issue persists. Then maybe take a look at your direct X and update it as well.

Next I would  clean with the MSFIXIT utility:\

After this, I would install the program. If you need a download go here:

  1. Go to
  2. At the bottom of the page, beneath "Help and Support" click "Customer Service"
  3. Click the "Ask" button for the "Virtual Agent"
  4. Once the Virtual Agent opens, click "Downloading and Installation"
  5. Click "Software Download links"
  6. Click "I need to redownload my product"
  7. Select the appropriate product and download


Thank you for taking part in our community!

David Dembkoski
New Member
Posts: 2
Registered: ‎10-07-2013
Message 3 of 4 (573 Views)

Re: 3ds max 2014 0xc000007b error

10-07-2013 09:42 PM in reply to: dembkod

hi, but it still doesn't work, and I used dependancy walker to check and it gave me a list (in attachments), I don't know what its mean

Product Support
Posts: 247
Registered: ‎03-25-2010
Message 4 of 4 (566 Views)

Re: 3ds max 2014 0xc000007b error

10-08-2013 12:01 AM in reply to: wongsas

Hi wongsas,


Please check your System Info for the current display driver type and version against this certified list for 3ds max 2014. You can also download the certified driver from the same link as well.


Let us know if that helps.

Thank you.

Aaron Hai

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Welcome to the new Autodesk Community!
If this is your first visit, click here to get started and make the most of the Community. Let us know what you think of the new experience in the Community Feedback Forum.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Connect with Us