Hello!
Ever since I've embraced Arnold with 3D Max, I've always had the problem of a black window appearing in any of the material preview windows. This problem has also been very inconsistent. Sometimes it decides to render, sometimes not. Sometimes if I right-click on a preview window and choose "update preview" it works, sometimes not.
I figured this would be ironed out by now. Btw- I've tried turning on the use legacy materials option (even though I'm not using them) with no result and also did everything here...
https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/Arnold...
...as well as numerous other suggestions in various posts.
Recently I've been using Houdini a lot where you get a preview of the material you're creating and thought "Gosh. What a useful feature" 🙂
Thanks, all! Screenshot attached.