Arnold and all renderers locked in educational version

[carrieMECXV]

Hello All,

I’m trying to view a file that uses Arnold for rendering and all the options are locked. Any idea how to unlock?

 Thanks,

cls

[CiroCardoso3v]

Which files are you trying to use?

[carrieMECXV]

Thank you for your response. It is a 3ds max file. 

thanks,

Carrie

[carrieMECXV]

Thank you for your response, it is a 3ds max file.

Carrie

[CiroCardoso3v]

Any chance you can share a screenshot of the rendering settings?

Or even provide one of the files?