3ds Max Developer Help Search and Google links not working.

3ds Max Developer Help Search and Google links not working.

dmzscripts
Contributor Contributor
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Message 1 of 5

3ds Max Developer Help Search and Google links not working.

dmzscripts
Contributor
Contributor

Hi Guys, since a view days the documentation search tool at 'https://help.autodesk.com/view/MAXDEV/2023/ENU/' is not giving any result anymore. Also when I get direct links to help pages through google search, do I not get to a resulting page. Instead I am getting the message: Well... this is embarrassing. Looks like we lost your page.

 

I Tried it with firefox, edge, chrome. Used to work fine a week ago. I was hoping it was a server update, but after a few days I'm still not getting any results.

 

Clicking links from the home page (https://help.autodesk.com/view/MAXDEV/2023/ENU/) does work.

 

What could be the reason for this? I cannot use the scripting help documentation in an effective way anymore.

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Message 2 of 5

klvnk
Collaborator
Collaborator
Message 3 of 5

nicolas3FHXY
Observer
Observer

Same problem here with the search in the online maxscript help.

Moreover le 2023 chm crashes when I make research in the index panel. 

The last fully functionnal chm is the 2020 version.

 

 

 

 

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Message 4 of 5

dmzscripts
Contributor
Contributor

Thank you for this and it is helpful, but unfortunately not a real solution. 

 

Does anyone know what is going on with the online help documentation? Is this a problem on local machines or a server side issue? Will it be fixed soon?

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Message 5 of 5

martim.grosner
Enthusiast
Enthusiast

One thing that has happened to me ever since I have been studying the Developer Help is when I click the link to go to that page directly, I have no issues, but when I open it in another tab, it breaks, giving me the same message "well... this is embarrassing...".

 

I have noticed that the link on the new tab is not the same as the one that doesn't change tab. For example, this are the same hyperlink page through the same tab and through a new tab: 
https://help.autodesk.com/view/MAXDEV/2022/ENU/?guid=Max_Developer_Help_about_the_3ds_max_sdk_sdk_re...

https://help.autodesk.com/view/MAXDEV/2022/ENU/?guid=sdk_requirements

I don't know if this is worth pointing out, or if it is going to help in anything, but it is there.

I remember yesterday I also couldn't open the link through google search, but I didn't check if the links are missing some specifiers, like the example above. 

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