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Users should be able to report a bug.

Users should be able to report a bug.

Bug report form doesn't work for me or any of my colleagues. We get:

Form not workingForm not working

I have tried multiple browser and multiple computers with the same result every time. I am talking about this page: http://download.autodesk.com/us/support/report_a_bug.html?SelProduct=3dsMax which is launched from Max Help/Speak back/Report a problem. 

This behavior is certainly not new. For past couple of years whenever I wanted to report an issue, this was as far as I got. 

 

Getting this fixed would be appreciated.

 

Thanks.

4 Comments
Swordslayer
Advisor

Maybe a bit too strict firewall rules? Or a bit too strict browser settings? It works okay, the frame loaded in there points to  http://bugbase.autodesk.com:8080/abr/report/?Type=RelBug&SelProduct=3dsMax  so maybe try adding exception for that.

RGhost77
Advisor

It's works.

Anonymous
Not applicable

Hmm, thanks for answers guys. Truth is, I tried it on one network only, so it certainly could be an overzealous firewall. I'll check with our network guys.

brentscannell
Autodesk
Status changed to: Archived
 

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