Hello @Anonymous
Thanks for bringing your question to the forums, it looks like you are visiting as a new member to the 3DS Max forum. I want to extend a warm welcome to the Autodesk Community!
It looks like this is a Vray specific error message, so I checked their website and found this article.
Problem: The ActiveShade window displays a message "error: Could not obtain a license (10061)" and remains black.
Cause: This error means that V-Ray RT could not connect to a working license server.
Solution: There are several things to check:
- Check that the license server settings are correct. You can do that from Start menu > Programs > Chaos Group > V-Ray for 3ds Max > Licensing > Administration > Change V-Ray client license settings.
- If the license server settings are correct, make sure that the license server is really running on that machine (if the license server is specified as localhost or 127.0.0.1, this is your workstation).
- If the license server is running on the specified machine, try to connect to it manually from a web browser. Open your web browser and type http://servername:30304 where servername is the IP address or the name of the machine where the V-Ray license server is running. If you do not see the license server web page, or an error is displayed, it may be that the connection to the license server is blocked by a firewall or an antivirus program. You must change the set up of this program to allow connections to the license server.
If all of the above points are ok, try restarting the license server and then the ActiveShade window. If the problem persists, contact the Vray support team at vray@chaosgroup.com
That's directly copied from the chaos group website, please let me know if this documentation doesn't help you resolve the issue!
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