Hi;
After receiving your file as a private message, i simply rendered it as i received it, without any modifications;
I also noticed that adding Normals modifier does NOT change anything, since your objects normals are fine, so you can remove it.
here's the result on my screen:

My version of 3ds max is 2014, using V-Ray 3.30.05
I will simply want more screenshots from you, after the modifications below:
-Please assign a basic VRayMtl on your object, preferably with a texture (checker, maybe) preferably your whole scene and render, and share the result
-Please create a VRay Light > Type: Dome (place it anywhere on your scene and render, and share the result
-Please turn Global Illumination on, leave the parameters as default and render, and share the result
Regards;