there is no disk in the drive. Pleas insert a disk into drive\Device/Harddisk1/DR1

[Anonymous]

What would cause this message with starting 3ds max.

thanks

[irishman_team_kilber]

is this a physical of 3ds max or a digital download? and what version do you have?

just uninstall 3ds max and reinstall it see it that makes a difference

[Anonymous]

Both 2020 and 2021 do it. They are both digital downloads. Thanks

##- Please type your reply above this line

Sent from my Verizon 4G LTE Droid

[irishman_team_kilber]

do you have access to a USB Copy the entire installer folder from the installation USB drive to your desktop. Once the folder is copied to your desktop, open it and run the file Setup.exe (the F/X CAD installer file). see if this works  this comes from the autodesk autocad help room they say it's a bug.

https://www.landfx.com/kb/installation-help/fxcad/item/3189-insert.html

i cannot verifiy if this will work with max

[Anonymous]

I don't have a usb copy only the download. I uninstalled and reinstalled and it did not solve the problem

[irishman_team_kilber]

mark you don't need to have a copy on USB all you have to do is copy the installionation files across to the USB as it says in the link i gave you

[Anonymous]

All due respect @irishman_team_kilber it says ?Copy the entire installer folder from the installation USB drive to your desktop?

You saying do the reverse of this?

Thanks

[irishman_team_kilber]

yes copy your 3ds max installation from your hard drive to your USB if this doesn't work then i am not sure what you can do

you can possible do Perform a clean uninstall 

[Anonymous]

I did a search on my hard drive for any directory containing Landfx* (just trying to find the directory containing the f/x installer file ) or F/X* and found nothing. Also in your reference link it references autocad 2016 not 3ds max. are we talking the same issue?

Thanks for getting back with me on a Sunday

Also i did a uninstall and reinstall

[irishman_team_kilber]

there is no Landfx i said open 3ds max installation menu and then copy them over to your USB.

I give up i cannot help you anymore i will let someone else take over

maybe @10DSpace or  @leeminardi can help you out

[Anonymous]

As I said just trying to find the directory that contains the file FX Setup.exe. Landfx, just happens to be in that directory you refereed me to and i thought i was unique enough to do a search to find the fx exe file on your second post refers me too. Thanks for tying. have a wonderful day!

[Anonymous]

So I believe what your saying is this. I copped the following on my usb drive. I will do an uninstall and run setup form the usb drive. Ignoring any FX Setup.exe file as your first reference suggested.

[Anonymous]

Your right Ill bet my old buddy Lee will be able to help 😀  have not talked to him in a while

[leeminardi]

@Anonymous Thanks fro the vote of confidence but I cannot help you with this. I think this is something to ask Autodesk support for help.  I assume 1000's of users are installing Max without a problem so it may be something with your download or computer configuration.

Good luck.

[Anonymous]

Thanks Lee

[jon.bell]

@Anonymous ,

This may be caused by Max having asset paths set to a drive that's no longer connected (external HD, scratch disk, etc.)

This is an old thread, but the suggestions/solutions offered here may help. Please let us know!

[Anonymous]

Thanks @jon.bell for you input. I checked and verified that the autoback is saving to my hard drive. Is there another area i should check?

[Anonymous]

But then you said asset path. Could this be a material? Im wondering how i can have any path issues if i did a reinstall.

[jon.bell]

@Anonymous ,

A 3ds Max reinstall doesn't clear out your customized user preferences; you have to do that manually.

You can do that by following these instructions to reset your preferences.

Please let me know if this helps, and I hope to hear from you soon!

[Anonymous]

Thanks @jon.bell 

I renamed the enu file and that did nothing. I guess I am going to just live with it. The program seems to function fine when i just select continue. hopefully it will not bit me later. Hopefully there will be a patch for it later