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Problem with 3ds max startup window pop up

Problem with 3ds max startup window pop up

sburkeW2VGV
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Message 1 of 3

Problem with 3ds max startup window pop up

sburkeW2VGV
Contributor
Contributor

Do you know that window that shows up once 3ds max is opened? The window that displays various features of the software. On my laptop, this window is not centered and is slightly out of my screen. It is impossible to close it now because the "X" is hidden out of the screen. I cannot drag the window down, or move it anyway at all. It just stands there, slightly out of my laptop screen. I cannot do anything with 3ds max because of this window popping up, and the close option out of reach. This problem happened before also. The solution to this was to uninstall and reinstall the program, but I had to reinstall it around 4 times before it actually fixed the problem. I am not interested in spending all day reinstalling the software, because I am working on projects, and I simply don't have the time to mess around. Does anybody know anything about this problem? Would really appreciate a response. I attached a screenshot of the problem.

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Accepted solutions (1)
2,654 Views
2 Replies
Replies (2)
Message 2 of 3

irishman_team_kilber
Mentor
Mentor
Accepted solution

try changing your windows display screen resolution most people i know have it set to 1280 by 1024, all depending on your VGA card see it that makes a differece? and try and changing your display drivers in max 

 

link

https://knowledge.autodesk.com/support/3ds-max/learn-explore/caas/CloudHelp/cloudhelp/2017/ENU/3DSMa...

Message 3 of 3

sburkeW2VGV
Contributor
Contributor

It worked! Thank you so much, friend! Problem solved!

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