Maybe memory problem

Maybe memory problem

Anonymous
Not applicable
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Message 1 of 11

Maybe memory problem

Anonymous
Not applicable

Hi!
I will try open this .ms file but i only get this message:

"an error has occurred and the application will now close"

What can i do,that I can open this ms? 😞

 

Thanks.

 

(Sorry my bad English :D)

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Replies (10)
Message 2 of 11

Alfred.DeFlaminis
Alumni
Alumni

Hello @Anonymous and welcome to the community,

 

This is strange, this is a script file that makes a model, in theory.  It crashed for me on 2017 and on 2014.  Where did you get this?  This is beyond my ability to repair...  

 

Best Regards,

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Message 3 of 11

Anonymous
Not applicable

Hello!

The origin modell type is gr2 (granny) and I have a converter which can produce gr2 to .ms script file. But a few didn't work. I think its a memory problem because i didnt find difference between the working ones and dont working ones...just file size..

 

I attach a working file.

Just pull on max window

 

Thanks for help.

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Message 4 of 11

Alfred.DeFlaminis
Alumni
Alumni

Hello @Anonymous,

 

Thank you for the explanation.  I have to log this into the tracker and send it up the chain.  I don't know how to address this particular issue and any fixes would have to come from development.  

 

Can this converter export a different type of format?  Or does it only do .ms?  The script that's not working is 60,000 lines of code.. maybe it hit some sort of limit.  It is a memory problem of some kind given the access violation error, and it will require a programmer or QA person to really investigate.  I will log it now.  It may be a while before this gets looked at, so I would start looking into alternative methods in the meanwhile if possible, just so you aren't left hanging.

 

Best Regards,

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Message 5 of 11

Anonymous
Not applicable

Hello!

Yes, you're right.

 

20-25000 line at reading the 3ds Max.How can I modify this to read more than few lines? so i need maybe 1-2.000.000 row 😄 

 

Thanks for help 🙂 

 

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Message 6 of 11

Alfred.DeFlaminis
Alumni
Alumni

2 million lines of code in a .ms script.... I have my doubts.  I've logged this to be looked at but right now my suggestion is to export into a different format.  I can't quite understand the benefit of doing it this way... is .ms the only format it can export?  If so... why?  Thanks for any information.  

 

Best Regards,

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Message 7 of 11

Anonymous
Not applicable

Hello!
My modells type is .gr2 (granny) : http://www.radgametools.com/granny.html

You can open this format with Granny Viewer.  
I have one converter which i  can create one format for Max.
I dont find 3ds max plugin for gr2 exporter. So yes I know the only way.

 

Thanks for help 🙂

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Message 8 of 11

Alfred.DeFlaminis
Alumni
Alumni

Hello @Anonymous,

 

Is there another converter you can use?  Is the reason that the file needs to be .ms because that's the only format your current converter supports? 

 

I have emailed support at Granny to see if they have some ideas about other methods of converting the file, I will let you know what I find out.  In the meanwhile,  I did log the issue into the bug tracker and send to QA.  I'm not a programmer so I'm a bit outside my element but I'll continue trying to find an answer for you.  If this is a bug in 3ds Max with line length, it will be looked at by QA.  I've tested in 2014 and 2017 and got crashes in both.  


Best Regards,

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Message 9 of 11

Alfred.DeFlaminis
Alumni
Alumni

Hello @Anonymous,

 

I heard back from Aaron at Granny3D and he was super helpful and gave me a bit more information.  This isn't a Granny issue at all, and does seem to trigger a problem in 3ds Max.  As I mentioned I've logged it for QA to investigate, but in the meanwhile please see if you can find another converter that may allow you to export as a format other than .ms for the time being. I will update you when I know more, and thanks.

 

Best Regards,

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Message 10 of 11

Anonymous
Not applicable

I thank you very much for your help!

I really hope that you will find solution. 

 

Thanks!

 

 

Message 11 of 11

Alfred.DeFlaminis
Alumni
Alumni

Hello @Anonymous,

 

I am writing to tell you that the developers have fixed this issue in 3ds Max 2018 according to the tracker.  I wanted to let you know asap.  Thanks!

Best Regards,

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