I cannot start 3ds Max.

muhammet.esendemir
Observer
Observer

I cannot start 3ds Max.

muhammet.esendemir
Observer
Observer

Steps to reproduce
I cannot start 3ds Max. Please look at my screenshot.


Expected results
I cannot start 3ds Max. Please look at my screenshot.


Actual results
I cannot start 3ds Max. Please look at my screenshot.


URL where issue occurs
-


Browser
Chrome


OS
Windows 11


Attachment



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Replies (3)

briggsmitchell34
Observer
Observer

Based on the screenshot you provided, it looks like you are experiencing an error message when trying to start 3ds Max. Here are a few things you can try to troubleshoot the issue:

Update your graphics card driver: Make sure your graphics card driver is up-to-date. You can download the latest driver from the manufacturer's website and install it on your system.

Run 3ds Max as an administrator: Right-click on the 3ds Max icon and select "Run as administrator". This will ensure that the program has the necessary permissions to run.

Disable antivirus software: Your antivirus software may be blocking 3ds Max from running properly. Try temporarily disabling your antivirus software and see if that resolves the issue.

Reinstall 3ds Max: If none of the above steps work, try uninstalling and then reinstalling 3ds Max. Make sure to download the latest version from the official Autodesk website.

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raiden_xavier
Autodesk Support
Autodesk Support

Hi @muhammet.esendemir,


Thanks for sharing your issue with us.
Sorry to learn you are experiencing this.

Any progress on the suggestions from @briggsmitchell34 ?

We look forward to hearing from you.
Many thanks.
Regards,

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muhammet.esendemir
Observer
Observer
No, I still can not start 3dMax. Is there any solution other than
formatting my computer?
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