hey guys i really need an urgent help

[raneem.wari]

my 3dmax stopped working whenver i use oor work on it it starts reload like the photo under also when i use the test render the app close i tried everything nothing is working i really need help please 😭😭😭

[darawork]

Hi,

Have a read how to reset 3DSMax back to factory defaults here:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Resetting-3ds-Max-....

You can do it manually, via windows, even if you can't launch the main application.
Please reply back to see if this works for you.

Regards,

[raneem.wari]

I did all that and yet it keep gliching and stop working when i start to work on modeling i tried the proxy thing and it’s still the same 

[darawork]

How many Polygons are in your scene, when it is open? And which render engine are you using? And what are your 3DSMax Software Version/Update, Windows Version and System Specs?

Thanks,

[raneem.wari]

 

Thank u for ur replay , 

10 mil polygons(  i did the proxy ) i always work on high polygons never had this issue 

my 3dmax is 2022 i work on vray 6

and my window version is 11 

[darawork]

Also,

Please try not to save projects and run them off OneDrive.
Save locally on a fast SSD drive, or fast secondary HDD (D: Etc)

Saving to OneDrive means that your 3DSMax Project has to load, save and autosave via the Internet connection to Microsoft Servers Online. This is far from ideal.

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/3ds-Max-How-to-cha...

To bring all your files back into one place use this 3rd party Maxscript plug-in, if Max does eventually open:

https://www.scriptspot.com/3ds-max/scripts/collect-asset
(Do not do as the programmer of this script has shown in the screenshot "Dropbox" Project Location, save Locally).
This is what I do for 3DSMax 2022.3

Also, make sure you have enough Vram if you're going to be using vRay GPU. Otherwise just use the CPU Version.

Out of interest; Are you using vRay GPU, and if so, what GPU have you. Not that it matters much if you keep all processes local. And on the CPU.

Regards, 

[raneem.wari]

Is this going to fix the problem? Bcz usually my 3dmax is fast also respond fast and the render only takes like 30 min to finish with high quality so i’m confused why this is happening could it be from a block ? 

[darawork · Accepted solution]

Hi, 

Onedrive could be uploading/syncing in the background as your scene is Phasing stage, dragging vRay meshes from Onedrive.

If you have everything local saved on SSD this will not bother 3dsmax.

10m polygons is fine for 3dsmax 2022 and your system specs, as long as you are on CPU rendering locally. 

Once you have everything sorted, then share to Onedrive, and on the far end (other system), download and save locally too. Don't rely on Microsoft Onedrive to be as fast as 3dsmax.

Regards, 

[raneem.wari]

thank you for your support 

[darawork]

No worries.

I accept PayPal, Bitcoin or Cat food.

Did you get it working? If so, what was the problem?
So as other users can find this solution.

Best regards,