error when opened

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error when opened

Anonymous
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i got this big problem.. you see..i needed my 3ds max this week more than ever.. but an error message appears everytime i opened it up..(see attached picture for the error) i already tried reinstalling it and repairing it.. but same thing happens..please help me fix this.. as soon as possible.. i got a thesis  defense this sunday.. i need to makea scene using 3ds max.. please help me.

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Anonymous
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Hi, to be honest, i hope you have a backup of this file because this error is not a good sign.

I think the best thing you can do is to archive your scene and attach the zip file here, Hopefully, someone will find a solution to your problem.

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iadproductions
Advocate
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issaralos,

 

To isolate this error, does it happen with just the one file or all files you try and open?   If this is a general error, you can find the steps to delete your User Profile and reset the 3ds Max preferences on this site.

 

If this appears to be file specific, a brute force way to recover most of your file is to open a new blank file and then import the first half of the items of the bad file.  If this works without an error, save the new file with a new name.  Then try and import the next quarter of the items from the bad file.  If that works, continue importing half of the remaning items until you get an error.  Then you will know which selection of objects has the bad element.  Then try importing the remaining objects one-by-one until you get everything imported in your file, except the bad object.

 

Then hopefully the bad object is something easy to rebuild/replace and you can move forward with your project.

 

As I said this can be time consuming and can be frustrating.  Also, you will have to recreate your Environment/Background settings and your rendering/output settings.  But it is hopefully better than nothing.

 

 

 

 

 

Mastering Autodesk 3ds Max 2013
http://www.amazon.com/Mastering-Autodesk-3ds-Max-2013/dp/1118129717/ref=zg_bs_4135_2
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Anonymous
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hi.. please help me.. i dont think i need to back up anything at all.. this error appears the first time i open 3dsmax ( a clean new 3dsmax) i had it uninstalled (the one thats done in control panel) and had it downloaded again from the site.. then installed.. still this error appeared.. please please please help me.. i have a deadline to meet on wednesday feb 17.. i must work on it asap..please.. i already sent an error report i dont even know what can those reports do.. please..
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Anonymous
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i also looked into how to reset the 3ds Max but i cant seem to find the ENU file
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Anonymous
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hi.. i got it.. tried the reset.. i found the ENU folder.. it worked.. thank you so much
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