error message 0xc0000006

[Anonymous]

Hi,
I am a hand drawn animator finally taking the leap into 3D so to start I recently installed the trial version of Max to practise. On the second attempt the program finally installed correctly but upon trying to open the program for the first time the following message appeared '0xc0000006' program could not start up.
It has beem installed on Windows XP Pro SP3 with suficient Ram memory. The graphics card is a NVIDIA Quadro FX570 but with only 256MB memory. Could that be the problem?

Thanks,
Chris

[Steve_Curley]

Define "sufficient" memory. Is that XP32 or XP64?
The Quadro shouldn't itself be the cause, the drivers for it might be.

Google, google and more google. That error code is associated with many possible causes, from missing dll's to bad disk sectors to virus infestations. We're not going to be able to tell you which it is.

NB. Be wary of sites which say "download this s/ware to fix this error" - many of them will find (allegedly) the problem but you then have to buy it to fix it.

[Anonymous]

Thanks for your answer Steve,
Yes that's the first thing I did, google the error, but only 2 clear matches resulted in 2 message board posts (not Area) WITHOUT answers. No other tangible useful results.
The Ram memory is 2GB.
The Windows version is 32bit.

[Steve_Curley]

While 2GB is the absolute minimum, remember that the OS can take nearly a GB of that leaving just 1GB for Max. Theoretically enough for it to run, but probably not to do anything useful with it.
Might be time to consider a new system - 64bit with at least 4GB and perferably 8, and a 64bit OS.

I got 6 pages of results searching for 0x0000006 - hence the multiple possibilities I gave earlier. I would definitely run at least 2 different virus scanners (reputable ones!), possibly a memory tester in case the RAM has gone bad, make sure all drivers are up to date. Oh, and try the "normal" nVidia drivers if you have any "special" ones installed, just in case.

This is almost certainly a system issue rather then one with Max, as such it's a bit beyond the scope of these forums.

[DarrenP]

yea your machine is really outdated in my opinion
time to invest in a new one