Distributed Bucket Rendering problem Max 2017

[Anonymous]

hi 

I'm trying to use distributed bucket rendering for max 2017 and when i add the second pc in the list the following message appears and it wont use the second PC's help and i get this message:

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SYSTEM: Production renderer is changed to Scanline Renderer. Previous messages are cleared.
SYSTEM: Production renderer is changed to NVIDIA mental ray. Previous messages are cleared.
MSG 0.0 9 MB warn 012229: could not connect to host:port 192.168.14.79:7526 - No connection could be made because the target machine actively refused it. (IPv4)
MSG 0.0 9 MB error 011228: mi_msg_connect: failed to create active socket
MSG 0.0 9 MB error 011706: cannot add host 192.168.14.79:7526
MSG 0.0 9 MB warn 012229: could not connect to host:port 192.168.14.79:7001 - No connection could be made because the target machine actively refused it. (IPv4)
MSG 0.0 9 MB error 011228: mi_msg_connect: failed to create active socket
MSG 0.0 9 MB error 011706: cannot add host 192.168.14.79:7001

=======================

I have 3ds Max 2017 on both PCs working, I even tried to open Max on the second PC but no luck

[stephan_reischer]

Hello Amirfakher,

sounds like a problem with a firewall on your renderslave, doesn`t it?

Some services from MentalRay need to be alowed to pass the firewall, names like "mi-raysat_-maxVersion-"

Hope this helps

Stephan

[Anonymous]

thanks for the answer.
it doesn't seem I've banned it in my firewall and i disabled all firewall options on both devices, now i can't find this file anywhere in order to create a new rule for it in my firewall settings. can u tell me where it is located? 

[stephan_reischer]

Hello Amirfakher,

the -.exes are usually located in Programs/.../[3dsMaxVersion]/Nividia/Satellite. But i do not know exactly which one. I think its the "...-server.exe". I would check the properties in "Services" of your windows administration panel... but i am just a grafican, not a administration guy, so here my wisdom faints.

Good Luck!

Stephan

[Alfred.DeFlaminis]

Hello @Anonymous and welcome to the community,

@stephan_reischer is right, the mental ray satellite is actually a service, so you'll find it in Control Panel->Administrative Tools->Services->Mental Ray Satellite service.  By default, services run with the default 'System' login and often doesn't have the rights to communicate outward in some group policy settings.  There was also a port configuration problem with the default installation of mental ray on 2017. You can find more information and a fix here, and this is where I would start.  If that fails, you might look at the permissions of the service as noted initially.  Also, make sure you have the latest service packs.  

EDIT: Also keep in mind that the Windows Firewall must also be configured to allow 3ds Max Network Rendering and Mental Ray Network Rendering to communicate inward and outward.  The firewall program name for me is shown below.  

If that fails let's talk more, but I think that is a good place to start.  Can you please look at those things for me?  Thank you!

Best Regards,

[Alfred.DeFlaminis]

Hello @Anonymous,

I just wanted to follow up here, any progress on this issue?  Any thoughts on my previous post?  Thanks for the information!

Best Regards,