3DS MAX window disappered and I cannot bring it back

[hyx010226]

Hi, everyone. My 3DS MAX window just disappeared every time after the loading is done. I can see the window in task view and it's all mixed up. I tried repair and reinstall but nothing works. I click the task bar icon or window or in the task view. All I got is a strange bar float on top of my desktop.

Please help me with this.

Thank you so much.

[raiden_xavier]

Hi @hyx010226,

It looks like you are still fairly new to the 3ds Max forums. Welcome to the Autodesk Community!

What happens when you close the small strange window? (which looks like a net framework window, but I could be mistaken)

Does 3ds max come back or close completely?

I would also remove the other virtual desktops and try 3ds max with just one desktop.

Look forward to hearing from you.

[hyx010226 · Accepted solution]

Hi thank you for replying. I deleted the user data in the Appdata folder and 3ds max created a new one when it’s starting again. Now everything is back to normal.
Thanks.
Here’s how to do it in case anyone else has the same problem.
https://knowledge.autodesk.com/support/3ds-max/learn-explore/caas/sfdcarticles/sfdcarticles/Resettin...

[raiden_xavier]

Hi @hyx010226,

Great news to hear.

Thanks for replying with how you fixed it and leaving a link for future visitors.

Could you accept your post as the solution? Or I could do it for you if you like.

Take care for now!