3ds max 2023 refernce/asset tracking model still black

[shawnV29QG]

i have download a model from 3Dsky (well, lots) i'm trying to get the materials to come with the model. here is what i did.

FIle/ Refence/ Asset Tracking Toggle/

Selected all missing paths, right clicked and pointed to the new path location. status shows OK...hit refresh...model is still black, no materials...so, i go to my material library and it says missing materials. I'm stummp!

 i had a buddy do the same process as we ZOOMED and his work fine...thoughts? 

[BenBisares]

Just to confirm, is it missing materials or textures? Missing textures can be fixed with the Asset Tracker but missing materials implies that you're missing a renderer (ex: V-Ray). 

[shawnV29QG]

i am rendering with Arnold, do you think that is the issue?
i did the asset tracking toggle and it shows that the path is correct. but in the material editor they are missing.

[BenBisares]

Depends on the material missing. Can you post a screenshot of the material editor with the missing material selected?

[DariusIII]

3dsky models are made for corona and/or vray and they use materials specific for those render engines. That is why you have missing materials reported. You could use built-in scene converter to convert that scene to arnold, but i am not sure of the end result.