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3ds max 2022 fail to save settings

41 REPLIES 41
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Message 1 of 42
infoU6BAR
11363 Views, 41 Replies

3ds max 2022 fail to save settings

I installed 3ds max 2022 today and cannot get these settings to stick.

Every time I restart max, Improve Quality Progressively is on and anti-aliasing is off.

I've reset the *.ini file but still not working. Is this a bug?

 

Running win10 latest

 

max2022.jpg

41 REPLIES 41
Message 2 of 42
Diffus3d
in reply to: infoU6BAR

I've had some problems with Windows 10 security settings being 'helpful' sometimes with things like this.  (For example custom toolbar location/enabling saving.)  If memory serves it has to do with Windows 10 security settings.  I occasionally need to run as admin and set things how I want them for them to stick.  Then I can run normally and everything is fine.  I'm sure there's a setting in Windows I can disable to fix this but I'm not super comfortable doing it because I'm not sure how that affects other things and I hate reinstalling windows/programs.  Might be worth a shot.  

 

Best Regards,

Message 3 of 42
infoU6BAR
in reply to: infoU6BAR

Thanks Diffus3d, I'll try some settings . 🤛

Message 4 of 42
tricotalazan
in reply to: infoU6BAR

Same problem here, ¿did you solve it? 

 

Save UI configuration on Exit, cannot Save some preferences. 

 

Can't save Selection/Preview Highlights. 

 

 

tricotalazan_0-1617860935408.png

 

Untilt Drag and Drop, and shows tiled after restart. 

tricotalazan_1-1617861015751.png

 

Grid and Snap Settings also

 

tricotalazan_2-1617861086595.png

 

let me know if you have some way to solve it. 

thanks

Trico

 

 

 

 

 

 

 

 

 

Message 5 of 42
HEEROLEEYUY
in reply to: infoU6BAR

Having the same issue, I save my setup and the next time I open 3ds Max it has reset to default

Message 6 of 42
tom.thomson
in reply to: infoU6BAR

yeah i am having the same problem can not disable the preview highlight boxes it just comes back on a restart

Message 7 of 42
daniel
in reply to: infoU6BAR

Same here, "Grid and Snap Settings" get not saved nor some of the settings under "Preference Settings".

Message 8 of 42
mfeldhaus
in reply to: infoU6BAR

I am seeing the same thing.  Also in Slate Material Ed - Options/Move Children resets to default.

Message 9 of 42
kossatz
in reply to: infoU6BAR

Do you guys have V-Ray installed?

There is a bug in 2022 that prohibits the changes made in the preferences and settings. To check, please uninstall V-Ray for Max and try again.

The selection preview/highlight issue is fixed this way on our machines. Though we can not render without V-Ray, so something has to be done to avoid this.

Message 10 of 42
daniel
in reply to: infoU6BAR

I am using V-Ray, will try uninstalling.

 

Uninstalling V-Ray did the trick, but is no useful solution in my case. Let's hope Autodesk or Chaos Group will quickly release a fix .

Message 11 of 42
kossatz
in reply to: infoU6BAR

Thank you for confirming it is caused by V-Ray. But as you said, this is no solution!

Message 12 of 42
daniel
in reply to: infoU6BAR

I changed my default settings, reinstalled V-Ray and it kept those settings. Still, any new changes are lost next time you load Max, but at least I have my "defaults" to work with.

Message 13 of 42
Diffus3d
in reply to: infoU6BAR

Interesting.  Someone should alert Chaosgroup to the problem, they are pretty quick to fix things.  

 

Best Regards,

Message 14 of 42
daniel
in reply to: infoU6BAR

No idea if this is Chaos related or if Autodesk did a mistake? I have reported the bug to Chaos. Will post here, if I get a reply from their side.

Message 15 of 42
daniel
in reply to: daniel

Got a reply from Chaos. They could reproduce the issue and forwarded it to Autodesk since the fix should be added at their side. 

 
Message 16 of 42
kossatz
in reply to: daniel

I am surprised that

 

a) Autodesk did not notice the issue while testing their software

 

b) Chaosgroup did not notice the issue while testing their software

 

Anyway, I hope this can be fixed. The worst case is that both companies shove around the problem between themselves.

Message 17 of 42
jon.bell
in reply to: kossatz

Hi @kossatz and everyone,

 

Okay, I checked on this issue with our developers, and this is a known issue that should be fixed in an upcoming update. What can happen is, a plugin can trigger a "silent crash" when 3ds Max closes which can prevent the last settings/preferences from being saved. We're in contact with the plugin manufacturers to try to ensure this doesn't happen in the future, so I just wanted to make sure people were aware. Thanks!



Jon A. Bell
Senior Technical Support Specialist, 3ds Max
Message 18 of 42
Kreaction
in reply to: jon.bell

same problem here with max2022.0.1 and vray 5.10.2.2

Didn't tested without vray

 

Another thing regarding Render Setup dialog:

On a dual monitor setup, open the dialog, set at the lef tof right monitor, close it, re-open -> it goes at the right of the left monitor !!

Compact material editor dialog keeps position when closing/reopening

 

All these settings and dialogs really have to get checked and fixed.

Message 19 of 42
kossatz
in reply to: Kreaction

Yeah, it is a nightmare. Right now, Max 2022 is unusable if you are using V-Ray.

I wonder how this passed testing and quality control.

Message 20 of 42
jon.bell
in reply to: kossatz

Hello @kossatz , @infoU6BAR , @Kreaction , @daniel and @Diffus3d ,

 

We've been working with Chaos Group to resolve this issue from both the 3ds Max and the V-Ray side, and hope to have a permanent fix for this shortly. In the meantime, please try the following:

 

  1. Download the attached .zip file, unzip the MAXScript within and copy it to your 3ds Max 2022 \Scripts\Startup folder.
  2. After launching 3ds Max 2022 and making various UI customizations, this script should prevent plugin Qt code from resetting various preferences upon the close of 3ds Max.

Please let us know if this works!



Jon A. Bell
Senior Technical Support Specialist, 3ds Max

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