3ds Max 2019 Crashes everytime when exiting for save, ...

[Anonymous]

Hello everyone,

We currently running Windows 10 Pro vers 1803, 3ds max 2019.2 update en vray next. Recently we encountered a very annoying issue that makes 3ds max unusable. Working in the environment is no problem, but every time we have to exit for saving or for a file on our pc, 3ds max crashes.

Can anyone help us out, because we're 3d artists who are depending on it ? No 3ds max, no money.

Thanks in advance,

Bart

[miledrizk]

Hi,

I can suggest resetting your User Settings:

1- Close 3DS Max

2- go to: C:\Users\YourUserName\AppData\Local\Autodesk\3dsMax\20xx - xxbit

3- Rename the folder called ENU to something else like ENU.old

4- Restart 3DS Max

Note: AppData is a hidden folder, so you need to enable the visibility of hidden files and folders

From the Control Panel

Also, by doing this, you'll lose any custom UI configuration

Or any custom 3rd party Macroscripts you installed, and you'll have to reinstall them again.

If renaming the ENU doesn't help, then close Max, delete the newly created ENU folder,

And then rename the old one ENU again, this way when you restart 3DS Max you'll have back

All your custom UI settings and 3rd party Macsroscripts.