3ds max 2018 creshes when I click "open the MCG"

3ds max 2018 creshes when I click "open the MCG"

Anonymous
Not applicable
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3ds max 2018 creshes when I click "open the MCG"

Anonymous
Not applicable

Hello!

I have a new problem with 3ds max 2018:  it creshes when I click "open the MCG" or "new MCG" or  "install MCG".

Someone has had the same problem?

 

I have the operating system Windows 10.

 

Thanks

 

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806 Views
2 Replies
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Message 2 of 3

Alfred.DeFlaminis
Alumni
Alumni

Hello @Anonymous,

 

Your crash logs show a hit in an issue related to Lavasoft Anti-virus and/or the welcome screen in 3ds Max.  There is an article here with the most common sources of problems with Max 2018 starting.  Can you please check it out and try some of these things for me?  Thanks!  Please let me know how it goes.


Best Regards,

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Message 3 of 3

Alfred.DeFlaminis
Alumni
Alumni

Hello @Anonymous,

 

I just wanted to follow up here, any thoughts on my previous post? Thanks for the update!  I did update the link in my previous post, please check it out if you haven't already and thank you for doing that!  

Best Regards,

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