3ds max 2017 will not open script controller AND SHOW STOPPED WORKING

[itEZQZ2]

AFTER  UPDATE    OF   3dsMax   ( INSTALL  PATCH NAME   2017.2_Update )   TO 3DAMX 2017 

THEN UPDATE  WINDOW 10 

 OPEN  3DMAX  2017  THEN   CANNOT  USE    3DMAX 2017    IT'S  SHOW script controller AND SHOW STOPPED WORKING

 I HAD 

UNINSTALL  PROGRAM 3DMAX 2017 AND  WINDOW  -->   RUN -->    REGEDIT   THEN  DELETE  FOLDER   AUTODESK 

UNINSTALL MS VC+++

UPDATE  WINDOW 10 VERSION 1703  TILL  6 SEP 2017 

INSTALL 3DAMX 2017  NEW  

AND OPEN  3DMAX  SOME FILES  CAN  OPEN AND  THEN RENDER  IT'S  OK   AFTER THAT 

I  OPEN  NEW PROGRAM 3DMAX  AFGAIN    IT'S  ERROR    ---> SHOW script controller AND SHOW STOPPED WORKING

I TRIED 

I HAD CHANGED   PATH  3dsMax  TO OLD 

(C:\Users\XXX\AppData\Local\ Autodesk\3dsMax)

I reinstall  3DMAX AGAIN     THEN    -->  SHOW script controller AND SHOW STOPPED WORKING

PLEASE HELP !!! 

[Alfred.DeFlaminis]

Hello @itEZQZ2 and welcome to the community,

Are you opening a scene with a script controller in it or does this just happen when you start 3ds Max?  Can you please try to reset your user settings for me?  (See my sig for instructions.)  Did that help?  If not, can you tell me a bit more about how this started?  Thanks for the information.  

Best Regards,

[Alfred.DeFlaminis]

Hello @itEZQZ2,

I just wanted to follow up here, any thoughts on my previous post? Thanks for the update!

Best Regards,

[itEZQZ2]

HI 

  HOW  try to reset your user settings  ???

please advice step   BY STEP   FOR ME   

NOW I COPY LOG  WINDOW 10  FOR YOU 

ThankS

[Alfred.DeFlaminis]

Hello @itEZQZ2,

Sure no problem.  Here are instructions on how to reset your user settings.   

Are you opening a scene with a script controller in it or does this just happen when you start 3ds Max? Can you please tell me a bit more about how this started?  Thanks for the information.  

Best Regards,

[Alfred.DeFlaminis]

Hello @itEZQZ2,

I just wanted to follow up here, any progress on this issue?

Best Regards,

[itEZQZ2]

 ONE PC  

I Had  Install  new window  update  to yesterday  window 10 pro  ( winver 1703 ) AND 

UPDATE PACTH 3DMAX   TO 3dsMax_2017.2_Update 

Open files  then render already    (vray_adv_35003_max2017) render  test  it ok

After that open new  3d max  2017    found problem  every time

 (attach files error 3dmax )

I TRIED

 STEP 1 

I  had delete

C:\Users\praphan\AppData\Local\Autodesk\3dsMax

 delete Folder     2017-64bit     Can open 3 dmax

Then   Open files  then render (vray_adv_35003_max2017)  render test  it ok

After that   open new  3d max  2017    found  problem  every time

(attach files error 3dmax )

STEP  2

I  UNINSTALL VC++  ALL   AND    INSTALL AGAIN

  AND   DO  STEP 1   FOUND  SAME  PROBLEM

(attach files error 3dmax )

 I  FOUND  PROBLEM   THIS   4-5  PC WIN 10 AND WIN 7 PRO 64 BIT 

NOW  I USE  METHOD  (TEMP )  

I  had delete

C:\Users\praphan\AppData\Local\Autodesk\3dsMax

 delete Folder    -->  2017-64bit     --> I  Can open 3 dmax OK  FOR WORK  NOW 

Please   help me

[Alfred.DeFlaminis]

Hello @itEZQZ2,

Are you opening a scene with a script controller in it or does this happen when you start 3ds Max?

Can you please tell me a bit more about how this started?

Do you have any custom scripts in the scripts or startup folders?

What other plugins are you using? 

Does this problem go away if you uninstall Vray?  

Thanks for the information.

Best Regards,

[itEZQZ2]

HI 

I had  log   error   files   name   script log  3dmax .ms     while  start  3dmax    

please analysis  log  for this problem  

[Alfred.DeFlaminis]

Hello @itEZQZ2,

Can you please answer the questions in my previous post?  Thanks!  In the meanwhile I'll look into the log.  

Best Regards,

[Alfred.DeFlaminis]

Hello @itEZQZ2,

I am going to escalate this to the next level of support.  Someone will be emailing or calling you soon, the information in your log was helpful and thanks for posting it.  

Best Regards,

[Alfred.DeFlaminis · Accepted solution]

Hello all,

For those reading this thead with similar symptoms, please reference the articles in this post for more information about this issue.  These problems are caused by 3rd party Maxscript files and the resolution can be found in that thread.  For the issue reported here, it appears to be the ALC Maxscript.  Thank you very much.

Best Regards,

[Anonymous]

its working.

Thanks.

[muzzafar]

I am facing the same issue and i tried uninstall and installed again but still it shows the same problem script controller i started 3d max 2015 normally but it closes with script controller and window pops up windows is now closing. 

[Anonymous]

hello , 

i have the same issue here but i have a student version and i cant report a technical issues, it tells me email and phones "Not offered for non-subscribers"

can you help ?

thanks