1. Please go to the folder C:\Documents and Settings\All Users\Application Data\Autodesk\VaultServer\FileStore (if you install producetstream in drice C)
2. You will find the there is vlog - xxxxx files which are arranged by year-month- date
3. In Productstrem, redo the steps to reproduce error.
4. In folder, you will find a new vlog file generate, for example, if you do this in August 08, there will be the file Vlog-20080808.
Please send this vlog file to me, we will analyse this file, maybe we will find the reason and the way to resolve it.
One reminder that it is better you just only reproduce this error,don't do too much additional operations on PS, cause server will record many information, too much operation will lead to numerous information, which will be hard for us to analyse
Thanks
Elwen