Content Center - folders missing their icon/picture

[Nedeias]

Hello community!

All of a sudden all my Content Center Folders are missing their picture/icon (the small and very useful presentation of the part group).

Please see the attachment.

Looking very much forward to some help.

Thanks

Adrian

[MattH_Work]

See my post here

https://forums.autodesk.com/t5/inventor-forum/inventor-2020-2019-2018-cc-category-icon-issue-since-l...

seems to be related to the latest Wndows 10 update (1903, Build 18362.418)

Matt

[thomas.schneider]

Hi All,
has anyone a solution? We spent some time for adding new categories with fantastic glyphs 😁 but all these pics vanished as well as the out of the box glyphs 😞.

And this impacts Windows 7 machines as well as Windows 10 machines. ADMS is 2012 R2 so I think that an update on the server may causes this effect 🤔.

Cheers,

Thomas

[Nedeias]

Its due to some windows update, just manualy uninstall and you are fine again.

[thomas.schneider]

Hi Adrain,

nice idea, thanks - but what item of dozens of MS items is the one causing the issue 🤔? Unfortunately in our "mid size" Company we're not able to uninstall all updates of the last months for all clients and with Win 10 they will come back one day 😣

Cheers,

Thomas

[DRoam]

Here's an AKN article for this issue: After installing a specific Windows update, category thumbnails in Inventor Content Center are not s...

Status is shown as "being investigated for a possible cause and resolution". I wish we could subscribe to these and receive email notifications when they're updated....

[johnsonshiue]

Hi Guys,

I just checked the status. It shows it had been resolved on 2020.2 update. Have you installed 2020.2 update?

Many thanks!