Hi,
I'm currently unable to do anything with my account on the students.autodesk.com domain. I'm continually presented with a request to re-activate my account by re-sending an activation email. So, I click the link to resend, but am then told that my account is already active, and apparently no activation email is sent.
I'm unable to report the problem using the problem form, since when I click on that link, I'm again asked to re-activate my account, and enter the same loop as above!
Any help fixing this would be very much appreciated.
--
Jonathan Merritt, BE(Mech)/BSc, PhD
Research Fellow, The University of Melbourne
Solved! Go to Solution.
Solved by jessica.t. Go to Solution.
Hi Chris,
Can you please try logging in again and let us know if you're still experiencing the re-activation issue?
Hello,
Im also not getting the activation email and would be glad if someone from autodesk could activate my account manually.
My apologies for the inconvenience Thomas / I've just activated your account and you should now be good to go.
As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.
Hi Francisco,
I have re-activated your account. On your next login, please change the name of your School from "a" to a valid school name. Or just let me know which school/university you attend and I'll change it manually for you.
Thank you
Hello Toby,
I've gone ahead and activated your account.
Let me know if you have any further issues!
Hi yavuzpaksoy and welcome to the forums!
I've made a few changes to your account and you should now be able to access the Education Community normally.
Best regards,
Hi Camilo. My account is experiencing the same issue. Could I also get manually activated again? Thank you!
Hi Joe,
I've made the necessary changes to your account and you should be good to go now.
Best regards,
Hi. I'm having the same problem. Can you please manually activate my account.
Hello,
I am having the same problem of all the other people.
Can someone please activate my account manually?
Thanks
Mattia Bolondi
TU Wien
My apologies for the inconvenience Hendrik, Bella, and Mattia.
All 3 of your accounts should now be activated.
As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.
Hi Carrie!
I've just manually activated your account / can you please let us know if you're able to get in now?
Hi,
can someone help me with the activation email?
i resend over and over again the email, and i do not receive the email in my account :S
thank you so much.
Hello Filipe,
Welcome to the community!
I was unable to find your account using the email provided in your profile. Please PM me (select my "amanda.k" user name, then "Send this user a Private Message") with the email address you used to register and I would be happy to assist you.
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