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License Manager issue - cant obtain a license

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Message 1 of 2
Anonymous
296 Views, 1 Reply

License Manager issue - cant obtain a license

I know there are other posts like this but we feel we have tried all the suggested workarounds in order to solve our issue with obtaining a license from the License Manager. Flex license manager  just keeps popping up asking for server.

 

Our License Manager is running on a Windows 8 PC on the network called 'Mull'.

LMTOOLS are seeing all our relevant multi-user licenses and shows '2 licenses issued, 0 in use'.

We are also running our Thinkbox licenses from the same License Manager, these are also active and are being obtained by our render slaves without any issues using the @Anonymous server address.

 

However from the workstation client we cant obtain a license using MULL, @Anonymous

- We have tried pinging the server and there is no problems here

- We have turned windows firewall off COMPLETELY on the server

- We have added the environment variable suggested in this forum on the client

- We have tried from several clients on the network

- We have tried accessing license manager from the client using http://mull:27000 or http://mull:27008 but get an invalid response in chrome or 'Wê-60Wê-60Wê-60Wê-60' using Edge browser.

- We have even tried accessing the license manager on the actual server using the same as above including localhost.

- We have also tried using the servers IP address instead.

 

Is there something we have missed?

 

 

1 REPLY 1
Message 2 of 2
Mark.Lancaster
in reply to: Anonymous

@Anonymous 

 

You never indicated what Autodesk product and version having the issue..   What version is your license manager?

 

What is the error code end users are seeing when they are unable to obtain a license...

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


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