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Message 1 of 4
Anonymous
309 Views, 3 Replies

Invalid product key?

Good evening, 

 

After using a 30day trial of Lt, I then registered for the student version. However, I continually receive a prompt that my product key is invalid. It is the product key I received via email. How should I resolve this issue and move forward?

 

Thank You.

3 REPLIES 3
Message 2 of 4
Otto
in reply to: Anonymous

Hello jswest49HLY and welcome to the Autodesk community!

It looks like you're getting an "Invalid Serial Number” message or having trouble with your product key while trying to register and activate your Autodesk software. The following article(s) should help you resolve the problem:

Click Top reasons why you may get a Serial Number Error during Activation

And check Error: "Invalid serial number" (standalone activation)

For product key information: Finding Serial Numbers & Product Keys

If you’re having an issue with your product key, please make sure that you are using the correct one for your product (especially if your product comes from a suite). Finally, you should type then numbers and letters in. We do not recommend copy/paste.

If you are still having issues activating your product, you may visit our Activation Contact Us page and submit your inquiry there.

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

Kudos (click on the link or the "thumbs-up!" icon), are also gratefully received! (Even a bot likes praise.)

If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.


I'm a software-based HelpBot, designed to provide the information you need to get up and running with Autodesk products—any time, day or night. Your feedback will help train me to deliver more accurate and helpful answers. Thanks in advance! Also, please note that I'm only set up to respond to the first post of a topic, not to any replies. Thank you!

Helpful links: Find Serial Numbers and Product Keys | Find Downloads and Service Packs | Activate Autodesk software
Message 3 of 4
Mark.Lancaster
in reply to: Anonymous

jswest49HLY

 

Can you specify which Autodesk LT product you are trying to use?   There are a few of them and you didn't indicate which one exactly..  Smiley Happy

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 4 of 4
Anonymous
in reply to: Mark.Lancaster

Hello,

Autocad 2016.

Thank you.

Jordan

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