Hi,
I've been trying to download the 3DS MAX 2018 on my new computer and its not working. There are these errors:
Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1619
Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1619
Microsoft Visual C++ 2013 Redistributable (x64) Failed Installation aborted, Result=1619
Microsoft Visual C++ 2013 Redistributable (x86) Failed Installation aborted, Result=1619
Microsoft Visual C++ 2012 Redistributable (x64) Failed Failure is ignored, Result=1619
Microsoft Visual C++ 2012 Redistributable (x86) Failed Failure is ignored, Result=1619
I've already unistalled these programs on Windows 10, but it still appears.
How can I solve this problem?
Thank you very much
Solved! Go to Solution.
Solved by natasha.l. Go to Solution.
The 1619 error is never the issue. Without your entire installation log file we can only speculate what the issue at this point. So post your installation file.. Posting info: Sometimes installation log files contain personal information such as your serial #. Prior to posting your log file please make sure to remove such info.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
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Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hello @NoelTorr,
We need some more information, but if you haven't tried a Browser Download & prepared your system for a download & install, you can give it a try. Download the software via the Autodesk Virtual Agent or Autodesk account using the Browser Download from the drop down.
Use Browser Download Method from Autodesk Account or via the Autodesk Virtual Agent (download all the parts)
Keep us posted.
Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software