no activate and the autocad 2012 64bit cannot work cannot do assignment

[Anonymous]

Hi,

firstly, I download the 2012 32 bit,  and got the 3 years freeware, but I update my computer to win 7, when  I after the 2015 64 bit, it cannot work, so I download the 2012 64 bit, but also cannot work, and  it do not show the activate box, tili now 1 month, i have to do the assignment, please help emergency, thank you.

[joane.bonghanoy]

Hi @Anonymous,

Using the email address on file I was able to pull up your EDU account. On your account you have  Autodesk AutoCAD 2012, Autodesk AutoCAD 2015 and Autodesk Inventor Professional 2015.

Only the 2012 Product has been activated. To activate online, refer here for the steps.

For licensing assistance, please contact the Activation and Registration team directly:

1.            Visit http://knowledge.autodesk.com/contactus

2.            Select “Activation & Registration” or “License Management”

3.            Select appropriate subtopics from the pull-down menus

4.            Select “I Still Need Help”  if you need personal assistance