I have AutoCAD Electrical 2012 and I have multiple printers set up on the network via Windows 7 64 bit. All of the printers work ok except for a HP LaserJet 5100tn. I can print to this printer ok if I select the paper size to be 'Letter', but if I pick the paper size '11x17', even when doing just a preview of the print, it causes AutoCAD Electrical to stop working with the message 'AutoCAD Application has stopped working - Windows is checking for a solution to the problem' and this is followed by the message window, 'AutoCAD Application has stoped working - A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is availabale.' and all is available is a button that says 'Close the program'.
I can print to other printers with no issue and I can print to Letter size (8.5x11), but not to 11x17.
Are there any suggestions that can make this work?
To add the printer, I went through the Windows 'Add a printer/device' and I installed the printer. I have verified that the printer driver is the latest driver available from HP, so I don't think it is a driver issue, I think it is a setting some where that is causing the problem.
Any help would be greatly appreciated.
Best Regards,
John Blaser
jblaser@controlflow.com
Here is the link to the driver which should work for you:
http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?lang=en&cc=us&sp4ts.oid=4157320
AutoCAD does best with non-PostScript drivers, so try the PCL5 driver first.
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