I am trying to activate my autodesk student liscense for 3ds max but I am getting this error when I choose the "connect now and activate" option: The serial number you entered is not valid. Try again. (Error 2).
Please help, this problem is really bugging me.
Solved! Go to Solution.
Solved by camilo.lemos. Go to Solution.
Hi aungmyomyint113,
Can you send me a private message with the serial number you are using?
Thanks!
Céline
900-xxxxxxxx
I got error for both Civil 3d 2014 and normal AutoCAD 2014.
[image: Inline image 1]
Hi,
I've checked your serial number and I was not able to validate it. If you got it from the Student Community I suggest that you create a new account to get a valid serial number.
By the way I've just edited your post as serial numbers are confidiential information
Céline
I've been using 3ds max 2012 (company purchased) since it came out. I plan on temporarily transferring the license. But when i tried installing it on my laptop it kept saying my license is invalid.
Hi,
Please send me a PM (click on t_gaisf profile name and then Send this User a Private Message) with your Serial Number, the request code and confirm the registered company name or contact our licence assistance team for direct support.
Hi, I am getting the same problem too, can someone help me out? As I was unable to activate, my software has expired and cant be used now.
Hi DSOP,
Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number and Request Code so I can check the License and manually activate it.
For future reference, you can click here to contact our Registration and Activation team directly for any Activation issues.
Can you help me to please !!! I`ve just instaled my revit product and i`m working on my diploma project and can use the trial version ! i will send you the serial number and request code. Thanks a lot
Welcome to the community @gherman_alin_gabriel!
Can you please contact our License Assistance Team for direct activation support if you're still in need?
To find self-service solutions or reach us via Chat for Activation and Licensing Help:
Visit http://knowledge.autodesk.com/contactus
Select “Activation & Registration” or “License Management”
Select appropriate subtopics from the pull-down menus.
Select “I Still Need Help” if you need personal assistance.
@Anonymous were you able to activate this one?
The most common cause of this error has to do with invalid or upgraded licenses (typically due to an expired subscription).
In your case, I would recommend looking through the following support article to locate your license information and make sure that what you've entered is accurate.
How to find your serial number and product key in your Autodesk Account
If you still are running into issues, please contact our License Assistance Team for direct activation support.
To find self-service solutions or reach us via Chat for Activation and Licensing Help:
Visit http://knowledge.autodesk.com/contactus
Select “Activation & Registration” or “License Management”
Select appropriate subtopics from the pull-down menus.
Select “I Still Need Help” if you need personal assistance.
Here to help if additional clarification is needed, otherwise please accept as a solution so that others can benefit from this information.
After I try to get a 3-year liscence for students from the Autodesk site, I get an email listing the product (student 3Ds Max 2015), my serial # and product key. However, when I log in to my account, it lists the same serial # and product key but the product listed is AutoCAD.
My school requires that I have a copy of 3Ds Max for Education on my home computer.
Please help me with this activation problem before my 30 day trial period ends.
Hi @Anonymous
In this case, your best bet is to create a new account on the Education Community using a different email address and obtain a new serial number for 3ds Max.
Please, try this and let us know if it helps.
I don't need a new Autodesk ID/ username in addition to the new email, do I?
Good question!
Yes, please use a different Autodesk ID.
Thank you!
Your idea of changing my email address and Autodesk ID when registering worked! Thanks so much for your help.
Can't find what you're looking for? Ask the community or share your knowledge.