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    New Member
    Posts: 1
    Registered: ‎11-21-2012

    Re: Resend Activation Email problem

    11-21-2012 03:10 AM in reply to: lancelet

    same problem for me too

     

    italian tech support do not answer, i've insered first request last friday and till today i've no answer

     

    i need to activate upgrade from autocad lt 2012 to 2013

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    Community Manager
    camilo.lemos
    Posts: 462
    Registered: ‎09-28-2011

    Re: Resend Activation Email problem

    11-21-2012 04:12 AM in reply to: info

    Hi info, 

     

    I have sent your activation code for AutoCAD LT 2013 via private message here on the forums.

     

    Please let me know if you need any further assistance.



    Camilo Lemos
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG



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    New Member
    Posts: 2
    Registered: ‎11-20-2012

    Re: Resend Activation Email problem

    11-21-2012 06:52 AM in reply to: joane.bonghanoy

    hello :smileyhappy:
    I didnt receive the activation Email , too.
    Could you help me please?

    Thanks, Julian

     

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    Community Manager
    camilo.lemos
    Posts: 462
    Registered: ‎09-28-2011

    Re: Resend Activation Email problem

    11-21-2012 07:06 AM in reply to: julianschambach

    Hi Julian, 

     

    Your account has been manually acitvated, enjoy the Education Community:smileyhappy:



    Camilo Lemos
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG



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    New Member
    Posts: 2
    Registered: ‎11-20-2012

    Re: Resend Activation Email problem

    11-21-2012 07:08 AM in reply to: camilo.lemos

    this was fast... thank You :smileywink:

     

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    New Member
    Posts: 1
    Registered: ‎11-21-2012

    Re: Resend Activation Email problem

    11-21-2012 12:53 PM in reply to: lancelet

    I have the same problem, the page says "Registration email successfully resent" and I don't have any message, please help me. I need this software for my studies.

    Thanks.

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    Community Manager
    philip.s
    Posts: 1,433
    Registered: ‎09-27-2011

    Re: Resend Activation Email problem

    11-21-2012 01:53 PM in reply to: d0murillo

    I apologize for the inconvenience David and would like to confirm that we're still investigating the root cause of these account activation issues.

     

    With that being said, both of your Education Community accounts are activated and you should have full access to your student benefits. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.

     

    Please feel free to let us know if we can be of additional assistance.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    New Member
    Posts: 1
    Registered: ‎11-21-2012

    Re: Resend Activation Email problem

    11-21-2012 02:41 PM in reply to: lancelet

    I am having the same problem activating my account.  I am receiving the e-mail but when I click on the link, it directs me to a blank page.  Then, when i try to log back in it says that my account hasn't been activated yet.  Please help!!!

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    New Member
    Posts: 1
    Registered: ‎11-21-2012

    Re: Resend Activation Email problem

    11-21-2012 02:46 PM in reply to: chrislaquian

    Hi 

     

    I am having the same problem activating my account! I am receiving the e-mail but when I click on the link I get to a blank page.  Help please would be great!

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    Community Manager
    philip.s
    Posts: 1,433
    Registered: ‎09-27-2011

    Re: Resend Activation Email problem

    11-21-2012 03:23 PM in reply to: alexia

    Hi Christopher and Alexia,

     

    Both of your Education Community accounts are now activated. Once again, I would like to express our apologizes for the inconvenience.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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