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    New Member
    Posts: 1
    Registered: ‎11-16-2012

    Re: Resend Activation Email problem

    11-16-2012 06:54 AM in reply to: lancelet

    I am also unable to receive the activation email for my student account.

    Please use plain text.
    Community Manager
    camilo.lemos
    Posts: 462
    Registered: ‎09-28-2011

    Re: Resend Activation Email problem

    11-16-2012 07:26 AM in reply to: joseph.swenson

    Hi joseph.sweson,

     

    I have manually activated you account.

     

    You should be able to use your account normally now:smileyhappy:



    Camilo Lemos
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG



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    New Member
    Posts: 1
    Registered: ‎11-16-2012

    Re: Resend Activation Email problem

    11-16-2012 08:40 AM in reply to: lancelet

    Hello,

     

    could you please activate my Autodesk Education Community-account manually?

    I don't get any activation email.

     

    Thank you for your support.

     

     

    Please use plain text.
    Community Manager
    philip.s
    Posts: 1,439
    Registered: ‎09-27-2011

    Re: Resend Activation Email problem

    11-16-2012 09:33 AM in reply to: quanghuy.n

    Hi Huy,

     

    Your Education Community account has now been activated. We apologize for the inconvenience and please feel free to let us know if you need additional support.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
    Please use plain text.
    New Member
    Posts: 1
    Registered: ‎11-16-2012

    No activation key

    11-16-2012 09:37 AM in reply to: philip.s

    I've seen other people have this problem and you've be able to fix it - I was wondering if you were about to activate my account as well?

    Thanks, Josh (:

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    Community Manager
    philip.s
    Posts: 1,439
    Registered: ‎09-27-2011

    Re: No activation key

    11-16-2012 11:10 AM in reply to: joshua325

    Hello Joshua,

     

    I've just activated your Education Community account and you should now be good to go.

     

    As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
    Please use plain text.
    New Member
    Posts: 1
    Registered: ‎11-16-2012

    Re: Resend Activation Email problem

    11-16-2012 11:15 AM in reply to: lancelet

    I cannot recieve the activation e-mail for my student account.

    Please use plain text.
    New Member
    Posts: 2
    Registered: ‎11-16-2012

    Re: Resend Activation Email problem

    11-16-2012 01:31 PM in reply to: joseph.swenson

    I've got the same problem too... can someone manually activatemy account please? :smileyhappy:

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    Community Manager
    philip.s
    Posts: 1,439
    Registered: ‎09-27-2011

    Re: Resend Activation Email problem

    11-16-2012 01:41 PM in reply to: trebor92

    Hi Colton, it looks like your account was already activated. Please let us know if you're still experiencing issues.

     

    Robert, I've just activated your account and you should now be good to go.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
    Please use plain text.
    New Member
    Posts: 2
    Registered: ‎11-16-2012

    Re: Resend Activation Email problem

    11-16-2012 01:52 PM in reply to: joseph.swenson

    thank you:smileywink:

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