Choosing login at the top of the page I only get this message "Account Is Not Linked to an Active Subscription Contract"
Solved! Go to Solution.
Solved by Patricia.Cuizon. Go to Solution.
Solved by asburyj. Go to Solution.
Hello and welcom to the forum,
If you are just looking for a product download you should be able to find it in our virtual agent. Refer to the instructions below
Lets try to use our new virtual agent as follows:
1. Go to http://www.autodesk.com
2. Click on Contact Us
3. Click on Customer Service
4. Click on Virtual Agent “Ask”
5. Once the Virtual Agent opens:
Select the 2nd Choice "Download Links "
Select your product
You are now presented with the choice to download your software.
Hi Sebastian!
Welcome to the forums!
In addition to Jeff's reply, if you also need to retrieve your serial number information, you'll still need to login to the Autodesk Education Community to get it. You can refer to this link on how to locate it once you've signed in.
Hope this helps!
Regards,
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