FATAL ERROR: *Urgent*

[JohnHolder]

FATAL ERROR: Unhandled Access Violation Reading 0xfffffff8 Exception at efdd241ah

Crashes on start up.....

Repaired - no change

Re-installed - no change

When it initially crashed, I renamed the project file I was working and added "bak" to it, in case it was causing the issue.

ACad / revit / ASD all start up without an issue, it is JUST P3D I am currently unable to work.

I put in a ticket, but does anyone have a suggestion aswell?

[dave.wolfe · Accepted solution]

Did you clear the graphics cache:

http://www.pdoteam.com/2012/06/fatal-error-on-plant-3d-startup/

and the local data cache:

http://www.pdoteam.com/2012/03/plant-3d-startup-hanging/

[JohnHolder]

Graphics Cache!

I backed up the directory then deleted everything inside.

Thank you very much Mr. Wolfe!

[Anonymous]

Instead of telling people to manually delete these cached files, why doesn't Autodesk resolve the actual problem? Has it even been identified? I have not been given an answer to this question and this problem seems to affect multiple Autodesk products starting with 2013 versions.

If not, is there a setting in Options that can turn off graphics cache? That way when I apply my custom profile, it gets turned off and I don't have to manaully turn it off at each end user workstation.

[jason.drew]

Hi Rick,

The graphics cache can be disabled as a workaround until the issue is fixed by development. The system variables for this are saved in the Windows registry:

CACHEMAXTOTALSIZE (System Variable)
http://help.autodesk.com/cloudhelp/2015/ENU/AutoCAD-Core/files/GUID-F3B22467-BC93-4D91-AC10-E93EAB15...

CACHEMAXFILES (System Variable)
http://help.autodesk.com/cloudhelp/2015/ENU/AutoCAD-Core/files/GUID-7494F1CE-253B-42AC-BD26-10FB9E8F...