subscription cancellation (Sketchbook pro for tablets, windows)

[Anonymous]

I have recently purchaced a 1 year subsciption with sketchbook for tablets (wibdows).  

I would like to canel my automatic subsciption renewal but I am not able to.  sketchbook pro does not appear on my autodesk account and I am unable to find any alternative way to unsubscribe.

Further more, I can not find a way to contact autodesk directly via my account.  

please help me.

thanks

[pendean]

If you purchased it at the Autodesk Store, there is a phone number at the bottom of the website's pages.

[Anonymous]

problem solved.

 turns out there is a "change subscription settings" link  at the bottom of a purchase confirmation email.

the link is directed to another autodesk site,  for windows store i suspect; all a little bit confusing. 

thank you anyway. 

[david.lau · Accepted solution]

Most 'Enterprise" Autodesk Products are managed here:

https://manage.autodesk.com

SketchBook (Membership) is a Consumer Product so it is managed here:

www.sketchbook.com > Login > Account Settings

We, however, use the same account settings page to manage the login process.  i.e. Email/Password

https://accounts.autodesk.com

https://support.sketchbook.com/hc/en-us/articles/213513648-Login-I-created-my-SketchBook-account-wit...

NOTE:  Your Tablet Device (Surface) allows you to run SketchBook (Desktop & Mobile) on the same device.

www.sketchbook.com/thankyou

www.sketchbook.com/mobile