Netfabb failing to install

[jamrog70]

Hi, no matter what i try i cant get my Netfabb to install, it goes through the whole process, say install complete, then lower down it says failed to install these products and lists netfabb and one other, any help would be appreciated

[Anonymous]

Hi, could you post your installation log:

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Location-of-the-log-file...

[jamrog70]

is this the setup log?

it is attached

[Anonymous]

There is nothing attached?

[steffen_anders_adsk · Accepted solution]

Dear @jamrog70, 

The current default installation method as available for Netfabb trial and Education fails on occasion to download and install all required components properly, resulting in Install Error 0.

As a workaround, when downloading, please use alternative download methods as applicable to the product you want to download.

On the Netfabb Trial download page, click "Use Download Manager":

On the Education page, change INSTALL NOW to BROWSER DOWNLOAD:

We're currently working on a fix and it should soon no longer be necessary to use this workaround.

Best regards,

Steffen

[Anonymous]

Hi,

I'm trying to install Netfabb 2020. I chose the browser download option but the installation still failed in the end.

Can you please help me? Thanks in advance.

[Mark.Lancaster]

@Anonymous 

If its failing we have no clue why unless you provide the related installation log file.   But I would first recommend that you update the 2020 licensing mechanism and try again.

https://synergiscadblog.com/2019/07/24/autodesk-licensing-mechanism/

[Anonymous]

Hi,

I attached the file but it kept disappearing. And I already updated the licensing mechanism.

Here's the content of my log file: https://pastebin.com/QvZ5PNCA

[srinivasarao.potla]

hi@Phamm,

Thanks for your feedback.

i have checked the log files, i think the licensing component is not upgraded.

2019/9/2:09:38:06 Minh Duc ACER-ASPIRE-A5 AnalyzeInstallFailure() GetErrorontext returned: Error Context CustomAction licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

we have seen this issue recently.

could you please check the pop up blocker is enabled or not? if not, please enable the pop up blocker and then re-download and install the product.

could you please check the licensing component is up to date or not?

https://synergiscadblog.com/2019/07/24/autodesk-licensing-mechanism

Please delete the downloaded files from download folder and c:/autodesk and then restart the system.

then re-download the prodcut and install.

Please let me know if it works.

Regards,

srinivas

[Anonymous]

I reinstalled the Licensing Service and somehow it worked. Thanks so much for your help.

[18276342]

My netfabb install is also not installing the packages

[Anonymous]

Fail for me as well. When I click the blue link "how do I fix this?" it just opens my browser and goes nowhere. 

How do you get a logfile to share?