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Fusion360 won't start on latest Windows 10 Insider build (19030)

223 REPLIES 223
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Message 1 of 224
Anonymous
11546 Views, 223 Replies

Fusion360 won't start on latest Windows 10 Insider build (19030)

OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.19030 N/A Build 19030

 

Attempt to start program, it will freeze and never get to the splash screen. I'm available to grab whatever info you need from the process, since it doesn't die. It's just hanging.

223 REPLIES 223
Message 2 of 224
quentin
in reply to: Anonymous

i am also having this problem and i had to roll back version of windows.

Message 3 of 224
Anonymous
in reply to: Anonymous

Same here. I've taken a look at the logs, and there are some strange "file not found" errors for files that are clearly there. 

Things I've tried:
- uninstall then running the clean uninstaller tool, then re-installing (note, after the installer finishes it's work, the subsequent launch of fusion360 so you can sign in never happens... although there is a background process for both f360 and the launcher that stay in the background without crashing basically forever.)
- added fusion360, and the fusionLauncher.exe (from both production and meta directories) to the list of apps to allow firewall access, making sure both public and private networks were allowed
- logging on to my other windows machine got a popup that said there was a session open on the first machine. I chose to force that sessions to close, went back and tried to launch, still no bueno...
- running in both windows 8 and windows 7 compatibility mode
- forcing the program to run as admin (note... when you configure it this way, the missing file error actually gets displayed, whereas normally it's just burried in the logs and no popups or anything show)
- changing the graphics driver to use the onboard display 

None of this works. I've attached my complete `autodesk.webdeploy.streamer.log` from one of the fresh install and launch attempts.

Edit: rolling back didn't work for me either

Message 4 of 224
danieltaucher
in reply to: Anonymous

Same issue here.

Message 5 of 224
jordan8NS4B
in reply to: Anonymous

Same issue here!

Message 6 of 224
3amsleep
in reply to: Anonymous

same issue here

Message 7 of 224
Anonymous
in reply to: Anonymous

Same here. Actually it did not work with the previous build in the fast cycle of windows insider program, too. 

Message 8 of 224
pawel2TX4F
in reply to: Anonymous

Message 9 of 224
Anonymous
in reply to: Anonymous

I did the very same without any luck. Fusion seems to start and it is visible in the task manager as a background task without any screen interaction. 

Message 10 of 224
Anonymous
in reply to: Anonymous

same issue with Win10 19030

i can see it in task manager and that's all

I've uninstall it and reinstall, same issue

 

Message 11 of 224
StarNamer
in reply to: Anonymous

I have the same issue but didn't see this thread until I'd posted.

 

I've tried all the recommended fixes, (auto clean + reinstall, manual clean + reinstall, check proxy, check antivirus, check firewall) and it never even creates the folders for the application logs although it's can be seen to have started up in Task Manager.

Message 12 of 224
familien_enholm
in reply to: Anonymous

was going mad i think, exact same problem with build 19030, tried everything, shows up in task manager, but that's all..

Message 13 of 224

Updated to 19033.1, stil the same, no go 😕

Message 14 of 224
Anonymous
in reply to: familien_enholm

Neither does it work with 19033. 

Message 15 of 224
StarNamer
in reply to: familien_enholm

Confirmed. It doesn't work on 19033.1 either.

Message 16 of 224
StarNamer
in reply to: StarNamer

Also on Windows 10 build 19033.1, Meshmixer starts with a popup titled "Meshmixer Update" saying "Cannot connect to the server. Please check your internet connect". As far as I can tell, my internet connection is fine. Adding Meshmixer tp the Windows Firewall list of allowed apps has no effect.

Message 17 of 224
Anonymous
in reply to: Anonymous

Facing the same problem here with Windows 10 Home OS build 19030.1.

Message 18 of 224
Anonymous
in reply to: Anonymous

same issue with Win 19033

Hope there will be a quick fix

I have a project and i can't finish it

Message 19 of 224
Anonymous
in reply to: Anonymous

I rolled back my OS to 19025.1052 on my laptop and desktop and Fusion started on both...I had a project I had to finish and it seemed to be the only way to get it to work.

Message 20 of 224
Anonymous
in reply to: Anonymous

Windows Insider seems insistent upon updating though, so this needs to be fixed pretty quickly.

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