
Not applicable
ā07-25-2021
06:06 AM
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Just trying to aggregate here, at least 15 users have reported being unable to renew or issue a new 1 year personal use subscription this weekend (7/23 to 7/25).
This has nothing to do with downloading the product, some of the users are existing users.
I can provide technical details of the HTTP 500 server side error that I received if anyone cares to have it.
These are the threads reporting the same problem.
- Posted 7/23, attempts to provide technical info describing problem: https://forums.autodesk.com/t5/fusion-360-support/unable-to-register-for-fusion-360-hobbyist/td-p/10...
- Posted 7/24: https://forums.autodesk.com/t5/fusion-360-support/unable-to-renew-personal-use-licence/td-p/10493796
- 3-year-old thread resurrected with replies, describing this problem, from this weekend: https://forums.autodesk.com/t5/fusion-360-support/can-t-download-software/td-p/7694241
- From today 7/25: https://forums.autodesk.com/t5/fusion-360-support/cannot-renew-personal-license/td-p/10494209
Users if you could please reply if you see this post. @dinko.lackovic @Anonymous @Anonymous @rockinriley @inventer8or @Anonymous @sytran @Anonymous @thejermyn @Anonymous @ryanmquigley @fakareid @Anonymous @Anonymous
Solved! Go to Solution.