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My Autodesk is crashing and it says unsupported Browser when I login

4 REPLIES 4
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Message 1 of 5
leej1832QT9P
144 Views, 4 Replies

My Autodesk is crashing and it says unsupported Browser when I login

I am having exact same problem as this person.

https://forums.autodesk.com/t5/fusion-360-educators/unsupported-browser-error/m-p/11652842#M2183

 

Except, I try to resolve my problem as he did, but it isn't sending an email to my school email to sign up for the Fusion Team trial.

 

All my group mates are having exact same issue.

4 REPLIES 4
Message 2 of 5
dan.banach
in reply to: leej1832QT9P

Hi @leej1832QT9P 

I saw that you and about 5 of your classmates, were invited into the Fusion Team / Hub myXXXXXXX, but didn’t open the email invitation and clicked Join Team. I Approved these accounts, and you should now be able to sign into Fusion.

I see another 7 accounts who were also invited to Team / Hub myXXXXXXX, but have not opened the email invitation and created their Autodesk accounts. Please ask them to open the email, create their Autodesk account, password, and click Join Team.

 

If needed, they can create their Autodesk Education account by following the steps in this Fusion 360 Education Single User Install Guide.
Please let me know if this solves your issue.
Thanks,
-Dan
 


Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.
Message 3 of 5
leej1832QT9P
in reply to: leej1832QT9P

Thank you for the quick help Dan,

 

Yes, that is my group and we are trying to start a project for a class. 

My group and I will try to resolve this issue tonight and see if it works.

 

Thank you.

Message 4 of 5
leej1832QT9P
in reply to: dan.banach

[deleted]

Message 5 of 5
dan.banach
in reply to: leej1832QT9P

Hi @leej1832QT9P 

Sorry I missed the second instance. It has been corrected. Let me know if everyone can access the team.

 

Thanks,

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.

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