Fusion Educators (Read-Only)
Are you an educator who uses Fusion (formerly Fusion 360) in their courses in secondary and post-secondary? This is the official Autodesk forum for educators like yourself to share the success you are having with Fusion in the classroom.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hub Configuration has failed We apologize for the inconvenience.You're already signed in as....Please contact the Support forum

6 REPLIES 6
Reply
Message 1 of 7
lauragTGZD6
202 Views, 6 Replies

Hub Configuration has failed We apologize for the inconvenience.You're already signed in as....Please contact the Support forum

How do I resolve this so that I can create a "Team".  I have an Educational License as of November 2022.  

Hub Configuration has failed We apologize for the inconvenience.

You're already signed in as....Please contact the Support forum

6 REPLIES 6
Message 2 of 7
dan.banach
in reply to: lauragTGZD6

Hi @lauragTGZD6 

Can you tell us when and where you're getting this error. If possible, screen captures will also help.

Thanks,

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.
Message 3 of 7
lauragTGZD6
in reply to: dan.banach

Screen Shot 2023-01-18 at 4.05.37 PM.png

After I click on the team it goes to the error. I am trying to add club members to my team.

Screen Shot 2023-01-18 at 4.06.11 PM.png

Message 4 of 7
dan.banach
in reply to: lauragTGZD6

Hi @lauragTGZD6 

Thanks for the screen captures. I can see that you're the owner of the Fusion Team "hmmpl1", which I don't see in your screen capture of the Data Panel - Team switcher. 

Can you log into your Fusion Team from https://login.autodesk360.com and try inviting the member into the project from here?

 

Keep us posted.

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.
Message 5 of 7
lauragTGZD6
in reply to: dan.banach

79E56686-E1CB-451C-A4B3-47B6805E1CED.jpeg

Message 6 of 7
dan.banach
in reply to: lauragTGZD6

Hi @lauragTGZD6 

Thanks for trying to log into Fusion Team and for the screen capture. I asked the engineering team to look at your Fusion Team. I'll keep you posted.

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.
Message 7 of 7
brian.mark
in reply to: dan.banach

Hello @lauragTGZD6 I've sent you a PM and created a support ticket.

 

Thanks,

Brian Mark

Product Owner

Fusion Team



Brian Mark
Sr. Product Owner-Fusion Team
>

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

You've got Fusion.


Autodesk Design & Make Report