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FIXED* Education Licence is renewed on the web account, but still showing that trial will end soon when using the software app?

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Message 1 of 3
ebabbar09
180 Views, 2 Replies

FIXED* Education Licence is renewed on the web account, but still showing that trial will end soon when using the software app?

Logged into the browser to renew education licence, and that was successful. When logged into the app it says the trial will end soon. Have logged out and logged back in, given it a few days to update and tried re-downloading the software, all to no avail. 

 

I am finishing school for the summer soon and don't want to lose access to an assignment i am currently working on. 

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Message 2 of 3
kellings
in reply to: ebabbar09

@ebabbar09 I just want to make sure. You have resolved your issue and everything is good? 

 

Thanks,

 

Kevin

Kevin Ellingson
Technical Specialist

If my post resolves your issue, please click the Accept Solution button.
Message 3 of 3
ebabbar09
in reply to: kellings

Hello Kevin

The problem has been fixed.

Regards

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