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Cant assign users to groups

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Message 1 of 2
jamie.buysell
87 Views, 1 Reply

Cant assign users to groups

Getting an error every time I try to add users to a group. So can't assign fusion to any of my class.

Comes up with an unknown error occurred... Tried removing all users and adding them back in.

 

Why is this portal made to be so difficult to use. Cant delete teams, can't delete bulk users... Ticket system for help takes forever. Constant issues. 

 

Screenshot 2022-10-17 at 10.36.18.png

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Message 2 of 2
kellings
in reply to: jamie.buysell

Hi @jamie.buysell Sorry this is causing you some grief. We'll get this sorted out. 

 

You can add students to a group when importing. First add a Group under the By Group section and then from the By User section, you can import users and also add them to a Group. 

groups.png

 

Kevin Ellingson
Technical Specialist

If my post resolves your issue, please click the Accept Solution button.

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