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User experience improvements

User experience improvements

I'm primarily a Mac user, but use what operating system gets the job done.  I default to Fusion360 on the Mac.  The more users using Fusion360, the better.  So here are a couple minor suggestions to improve the user experience from a primarily Mac user.

 

1. Place the application in the applications folder just like every other software company (that I know of).  After all, the Applications folder is for applications.  Yes, I have a short cut in the dock.  But every couple months, Fusion360 stops working, the suggested solution online is to reinstall, and it is too long between re-installations to remember where the application is buried.   At minimum, please place a shortcut in the applications folder, dock, desktop, or user's choice of location when installing, so we don't have to keep Googling how to find it every time it is installed.

 

2.  Every time I open Fusion360, or it does its automatic update, every window (Safari, Mail, etc.) in the dock is opened up.  Why does Fusion360 bring other application windows out of the dock?  I usually have about 20 window open at a time of various applications.  Every time Fusion360 opens or updates, I have to manually minimize each window back into the dock.  I don't have this problem with any other Mac application.

 

3.  Can't delete files.  As I'm the only user in my workflow, I'd prefer not to have files in the cloud.  But I can live with it.  However, some files cannot be deleted because Fusion360 believes they are referenced in other files.  I've opened every file and cannot find the references.  It is very annoying not to be able to delete a file, especially when you delete its contents and there is nothing in it for other files to reference.  

 

4.  Spinning thing.  In the Data panel, other files have the spinning thing (saving, uploading?) on them for hours.  Right now I have three files in the Data Panel that have been spinning all day, even though I haven't opened those files in weeks.  

 

These are minor.  But these are the types of things that drive Mac users to other applications.  

 

Thanks for the hard work and open discussion of problems and developments.

10 Comments
loddie
Enthusiast

Regarding #3 above, since I can't delete empty files, I tried creating a project called Trash.  Right-clicked on unwanted file, and selected "Move".  I can't move the file to the Trash project as it is greyed out.  So I can't delete the file, nor move it to a Trash project.  I miss the simple days of a Finder and Trash can.

Those don't seem very minor to me.

 

Just today I thought I somehow accidentally deleted F360 because it wasn't in my dock and wasn't in Applications.

 

On a Mac, putting it in ~/Applications is just weird and bad manners.

 

(2) is also rude and annoying. 

 

(3) is kinda a big deal and (4) just makes the program feel broken.

Anonymous
Not applicable

I can add to this (I hope you don't mind): When starting Fusion 360 every other time I need to sign in again. However, the password field does not listen to the copy&paste event so I need manually type in my long secure 32 character password that is generated by my password manager. This is very annoying.

 

The chat support person actually claims "this is for security reason" and then suggested to "change to a shorter password".

 

Note that when using the same credentials to log in to my account on the autdesk website, thus using the web browser, there is obviously no problem in copy&pasting.

 

I hope this can be resolved.

loddie
Enthusiast

@Anonymous:   I don't mind at all. Thanks for adding.

@Anonymous it'd be hard to overstate how horribly misguided most things done in the name of security are but intentionally blocking use of strong / unique passwords via password managers is definitely one of the worst and most common.

Things can definitely be stored securely in the cloud but no matter how strong the back end is, if the weakest link is a short / reused / guessable, password you might as well just leave the doors unlocked @promm
Anonymous
Not applicable

@roambotics_scott As a result of chat with a support desk person yesterday a case was opened about this issue. The handler of the case confirmed me that the password field behavior is not intentional (**phew**), but a bug. "They" are looking into resolving this.

@Anonymous definitely a bug and Hanlon's Razor \ will give them the benefit of a doubt.. but I'm pretty sure someone at some point had to actively do work to prevent pasting to a field 🙂

 

Very glad to hear that's finally getting fixed, though

Anonymous
Not applicable

After the latest update the Safari windows issue comes up on every launch for me.

It's been a while since this has been a problem, but now it's literally eating me from the inside.

I sometimes collect 30/50 safari windows during the day and clean-up the morning after while having my coffee.

This means that if I happen to launch Fusion in the evening I have to manually minimise all the windows and the order in which I have minimised them is lost.

 

Repeat: literally eating me from the inside.

😄

keqingsong
Community Manager
Hey there! Thanks so much for submitting your idea. Unfortunately, this idea did not get a lot of votes from the community, and now is 2 years old. We're changing its status to archived. If you still feel strongly about this idea, you can resubmit it. Check out some idea submission best practices here: https://forums.autodesk.com/t5/community-faq/ideas/m-p/5384681#M44
keqingsong
Community Manager
Status changed to: RUG-jp審査通過
 

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