Unfortunately the maximum number of verification attempts was reached

wh1sk4s228
Explorer
Explorer

Unfortunately the maximum number of verification attempts was reached

wh1sk4s228
Explorer
Explorer

It's showing "Maximum number of verification attempts was reached and we were unable to confirm your eligibility for educational access to autodesk products . Please contact support if you need to try again." 
I recently had access to educational access, and now I have this problem

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LeoWarren-EDU
Community Manager
Community Manager
Accepted solution

Hi @wh1sk4s228,

 

Welcome to the Autodesk Community!

 

Please reach out to our Education Team through the Autodesk Assistant as they will be able to grant further attempts. Please don't hesitate to reach out if you need any further assistance.

 

All the best,

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

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wh1sk4s228
Explorer
Explorer
The bot on your site cannot help resolve my issue, and your agents are
currently unavailable.
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LeoWarren-EDU
Community Manager
Community Manager

Hi @wh1sk4s228,

I've just checked your account, and I can see our support team were able to reset the attempt limit and that you were able to verify your account. Is there anything else I can help you with? If everything is working well, I'd be happy to hear from you; otherwise, please don't hesitate to let me know of any issues or questions.

All the best,

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

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