Problem with Education Export Screening

[taili95KR9JP]

Hello, I received the confirmation message but when I try to download a program on the Autodesk website, I get this message "your educational eligibility to access autodesk products is currently undergoing standard export screening" and it doesn't let me do anything.

And the process has lasted for more than 2 weeks, and I also created a case to the education department, but as you can see, the status remains the same.

Is there any solution to solve it?

Case No:23392543

[LeoWarren-EDU · Accepted solution]

Hi @taili95KR9JP,

Welcome to the Autodesk Community!

I've had a look at your case and escalated the case to our export compliance team. Unfortunately, Export Compliance in certain regions is particularly complex due to the requirements needed.

I hope this helps and I apologise I couldn't be of more help,

[LeoWarren-EDU]

Hi @taili95KR9JP,

I wanted to check in and see if you were able to start using the software. If everything is working well, I'd be happy to hear from you; otherwise, please don't hesitate to let me know of any issues or questions.

All the best,