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Autodesk site's "Access Products" page isn't working.

5 REPLIES 5
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Message 1 of 6
dias_iron05
307 Views, 5 Replies

Autodesk site's "Access Products" page isn't working.

I have just renewed my Student License for the AutoCAD product. Problem is, the "Access Products" page given by the Educational Access page is now not working. Everytime I go there, there is nothing but blank space. I don't see any products, please help!

5 REPLIES 5
Message 2 of 6
LeoWarren-EDU
in reply to: dias_iron05

Hi @dias_iron05,

 

Welcome to the Autodesk Community!

 

I've just checked your account, and I can see AutoCAD is there - so you should be good to go. Are you accessing https://manage.autodesk.com/products? 

I'd also recommend trying a different browser or failing that, download AutoCAD from the Autodesk assistant and sign in with your AutodeskID to activate.

 

All the best,

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

Message 3 of 6
dias_iron05
in reply to: LeoWarren-EDU

Hey, so I tried to sign out from AutoCAD to reset the license. But for some reason, the button with my gmail on it wasn't working anymore. I've "externally" signed out using "reset_login_win.bat", it was successful, but now the "Sign In" button isn't working. Is there a way to sign in externally?

Message 4 of 6
LeoWarren-EDU
in reply to: dias_iron05

Hi @dias_iron05,

 

Can you share a screenshot of the sign-in button you are referring to? I'd like to make sure we are both on the same page.

 

All the best,

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

Message 5 of 6
LeoWarren-EDU
in reply to: dias_iron05

Hi @dias_iron05,

 

Did you manage to resolve the issue you were having with the 'Access products' page? If everything is working well, I'd be happy to hear from you; otherwise, please don't hesitate to let me know of any issues or questions.

All the best,

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

Message 6 of 6
dias_iron05
in reply to: dias_iron05

Yes, I got it all sorted out, thank you.


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