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Unable to Setup New ACC Data Connector Schedule - 429 Too Many Requests

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Message 1 of 3
wyleongUE37X
231 Views, 2 Replies

Unable to Setup New ACC Data Connector Schedule - 429 Too Many Requests

I need to schedule daily ACC Data Connector request to extract data not available via the ACC APIs - like discarded form, RFI custom values, etc. We have an internal application that downloads the latest data connector jobs and extracts the data to our data warehouse. This has been working fine for our existing projects.

 

However, when we want to rollout the pipeline for new projects, it fails to setup a new data connector schedule, which returns with error 429 - Too Many Requests. I am pretty sure that we are not hitting the 200 active data requests as shown in the documentation

 

What could be causing this issue and how do I get new data connector requests set up quickly?

wyleongUE37X_0-1729582258433.png

 

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2 REPLIES 2
Message 2 of 3

Hi @wyleongUE37X  Sorry for letting you wait! I think you hit the special limit of 24 jobs a day, which has been blogged at:

https://aps.autodesk.com/blog/specific-limit-jobs-data-connector-api

i.e. it is about the max requests that can be created in one day. Although you mentioned you have daily requests, while probably your custom application posted more new requests within one day. The 200 quota refers to the active requests of per account per user, instead of allowed new requests per day. Please check the blog above for detail explanation. 

 

if it is not the case at your side, could you post question on aps.help@autodesk.com with your account id of ACC (a GUID), user email and APS client id (for your custom application)? We will check the exact traffic in our internal log. 

 

In addition, the request by API is related with Autodesk Platform Services (APS) . Please note that normally the best way to obtain support for APS APIs is through the APS API help. Please visit https://developer.autodesk.com/en/support/get-help for information. (aps.help@autodesk.com is one option)

Message 3 of 3

Hi Xiao Dong,

 

Thanks for your response! I wasn't aware of the 24 data connector request limit in 24 hours window before this, and I couldn't find it in the API documentation. I think what happened was I tried repetitively to set up new data connector requests on consecutive days, hence I was always hit wit the error.

 

I just tried it again and it works - thank you!

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