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Anyone experience tx manager crashes with maya 2018.2 and arnold 3.1.2.1?

11 REPLIES 11
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Message 1 of 12
Anonymous
1053 Views, 11 Replies

Anyone experience tx manager crashes with maya 2018.2 and arnold 3.1.2.1?

constant fatal errors when trying to create tx's with the tx manager

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11 REPLIES 11
Message 2 of 12
Stephen.Blair
in reply to: Anonymous

Not a known issue.

What's logged when you make a tx?

What happens if you run maketx from the command line?

maketx -v -u --unpremult --oiio -i example.exr -o example.tx


// Stephen Blair
// Arnold Renderer Support
Message 3 of 12
licenses
in reply to: Anonymous

Any updates on this? I've got this happening as well.

Message 4 of 12
Stephen.Blair
in reply to: licenses

No update, because no additional information was provided.

Tx Manager doesn't crash on my machines.

Is it a specific texture file? What's logged when you make a tx? Can you run maketx on the command line? What OS do you use?



// Stephen Blair
// Arnold Renderer Support
Message 5 of 12
Anonymous
in reply to: Anonymous

Hi, sorry fo the late response. I don't see anything in the script editor or output window. Have also tested on multiple machines. Tried an empty scene with a single texture and it caused a fatal error. Dragging and dropping files onto the maketx.exe seems to work though. Not sure how to run through command line?

Message 6 of 12
Stephen.Blair
in reply to: Anonymous

If you increase the Arnold log verbosity, there should be something printed the Arnold log.

00:00:00   938MB         | [AiMakeTx]   prep                      0.00s   (1.0 GB)
Reading file: C:/Users/blairs/Pictures/m+m.png
...
  Writing file: C:/Users/blairs/Pictures/m+m.d57fc557.temp.tx
...
  Wrote file: C:/Users/blairs/Pictures/m+m.d57fc557.temp.tx  (1.0 GB)
maketx run time (seconds):  0.25
...
maketx peak memory used: 1.0 GB
00:00:00   937MB         | [mtoa.tx] 0: C:/Users/blairs/Pictures/m+m.png was updated



// Stephen Blair
// Arnold Renderer Support
Message 7 of 12
Stephen.Blair
in reply to: Anonymous

Drag-drop onto maketx is kinda like running from the command line

cd C:\solidangle\mtoadeploy\2018
maketx -v -u --unpremult --oiio -i example.exr -o example.tx


// Stephen Blair
// Arnold Renderer Support
Message 8 of 12
Anonymous
in reply to: Anonymous

Thanks so much. I will try this and post my findings

Message 9 of 12
Anonymous
in reply to: Anonymous

sorry for the late response on this. I forgot I had not posted the logs

Message 10 of 12
Anonymous
in reply to: Anonymous

Stack trace: ntdll.dll!RtlWalkFrameChain ntdll.dll!KiUserExceptionDispatcher Qt5Gui.dll!QTextLine::layout_helper Qt5Gui.dll!QTextLayout::endLayout Qt5Widgets.dll!QWidgetLineControl::redoTextLayout Qt5Widgets.dll!QWidgetLineControl::updateDisplayText Qt5Widgets.dll!QWidgetLineControl::finishChange CommandEngine.dll!TcompositeCommandReporter::resetDisplay CommandEngine.dll!TcommandEngine::executeCommand OpenMaya.dll!Autodesk::Maya::OpenMaya20180000::MGlobal::executeCommand mtoa_api.dll!CDriverTranslator::Export mtoa_api.dll!CNodeTranslator::Export mtoa_api.dll!CArnoldSession::Export mtoa_api.dll!CMayaScene::Export mtoa.mll!CRenderSwatchGenerator::operator= OpenMaya.dll!THcommandObject::doIt CommandEngine.dll!TmetaCommand::doCommand CommandEngine.dll!TpythonInterpreter::dispatchMayaCommand CommandEngine.dll!TpythonInterpreter::genericDispatchFunction python27.dll!PyCFunction_Call python27.dll!PyObject_Call python27.dll!PyEval_CallObjectWithKeywords python27.dll!PyAST_FromNode python27.dll!PyCFunction_Call python27.dll!PyEval_GetFuncDesc python27.dll!PyEval_EvalFrameEx python27.dll!PyEval_EvalCodeEx python27.dll!PyEval_GetFuncDesc python27.dll!PyEval_GetFuncDesc python27.dll!PyEval_EvalFrameEx python27.dll!PyEval_GetFuncDesc python27.dll!PyEval_GetFuncDesc python27.dll!PyEval_EvalFrameEx python27.dll!PyEval_GetFuncDesc python27.dll!PyEval_GetFuncDesc python27.dll!PyEval_EvalFrameEx python27.dll!PyEval_GetFuncDesc python27.dll!PyEval_GetFuncDesc python27.dll!PyEval_EvalFrameEx python27.dll!PyEval_EvalCodeEx Fatal Error. Attempting to save in C:/Users

Message 11 of 12
Stephen.Blair
in reply to: Anonymous

That looks like a scene export, not make tx



// Stephen Blair
// Arnold Renderer Support
Message 12 of 12
Anonymous
in reply to: Anonymous

sorry I'm a bit confused I'm not sure how I log what the maketx is doing?

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