Unresponsive VRED PRO .EXE

Unresponsive VRED PRO .EXE

Anonymous
Not applicable
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Message 1 of 8

Unresponsive VRED PRO .EXE

Anonymous
Not applicable

I have just updated software in new system from 2018 to 2018.1 . Now I am getting error (Unresponsive )VRED PRO.EXE in steam VR status . What should I do now to fix this error .

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876 Views
7 Replies
Replies (7)
Message 2 of 8

Anonymous
Not applicable

Yep - exactly the same error

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Message 3 of 8

michael_nikelsky
Autodesk
Autodesk

Hi,

 

what GPU and drivers are you using? Is steamVR up to data? I would also recommend to update to 2018.4.

 

Kind regards

Michael



Michael Nikelsky
Sr. Principal Engineer
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Message 4 of 8

lbs_markus_s
Enthusiast
Enthusiast

HI

 

in Version 2019.2 Vred is frozen wehn starting VR Mode. In Version 19.1 it works without any problems with the same scenes

 

Whean creating a new Szene with version 19.2 it also works at the beginning but after adding some Geometry and some touchsensors i get the message unresponsive Vred.exe

 

Any Solution?

In attached image you can see all versions and driver data

 

Regards

Markus

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Message 5 of 8

lbs_markus_s
Enthusiast
Enthusiast

It is related to the Touchsensors. After deleting them it works with Headset but its not Solution

 

 

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Message 6 of 8

seiferp
Community Manager
Community Manager

In VRED 2019.2 we automatically create internal collision hulls so the user is immediately able to trigger touch-sensors and HTML5 content when jumping into VR. Could it be that your touch-sensor geometry is very complex? A lot of polygons, scan-data or contains a lot of sub-objects in the scene graph, VRED struggles with building these collision hulls. It is also possible to disable the automatic creation of Collision Objects in the preferences. Preferences > Virtual Reality > General > Create Collision Objects.

Message 7 of 8

lbs_markus_s
Enthusiast
Enthusiast

Hi,

 

yes to heavy Geometry was responsible for this issue

THX

 

Markus

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Message 8 of 8

seiferp
Community Manager
Community Manager

So either it takes incredible long to create these collision hulls and VRED being unresponsive feels like a crash or the PhysiX engine has really an issue with complex geometry. Good that you found the cause and can workaround from here!