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No Varjo Hand Tracking detected

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Message 1 of 5
ErikPaula
641 Views, 4 Replies

No Varjo Hand Tracking detected

Hello,

We have a problem with the new VRED's version (2022.2). The issue is that we can't use the hand tracking in Mixed Reality beacuse the hands are not detected. Beacuse of this, in VRED Menu, the icon has not change to the new one (the hand icon).

We attach the errors' captures.

Thanks! ๐Ÿ™‚VRED_Markers_preferences.pngCaptura.PNG

4 REPLIES 4
Message 2 of 5

got the same issue with my VR-3 ! 
error message " no varjo hand tracking detected " ... 

Message 3 of 5

Hello,

 

Some things to try...

 

- Remove any old versions of Leap Motion tracking.

- Install TCPView to filter network port usage by "Varjo"

 

varjo_ports.png

Message 4 of 5
CGBenner
in reply to: ErikPaula

@ErikPaula @frederic.rabellino  Did the information provided by @__daniel.lincoln__  answer your question? If so, please use Accept Solution so that others may find this in the future. Thank you very much!


Chris Benner
Industry Community Manager โ€“ Design & Manufacturing


If a response answers your question, please use  ACCEPT SOLUTION  to assist other users later.


Also be generous with Likes!  Thank you and enjoy!


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Message 5 of 5

Thanks for the help. We have tried it but the markers keep failing. We attach an image where the Varjo's executables are shown. Do we have to delete any of them? Which one?

Also we have an other error when the VR Camera is launched: "Ultraleap Hand Tracking get frame: NotConnected"Captura2.PNG

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